Frequently Asked Questions (FAQs)

Q: What will be the condition of my container?
A: There are primarily three criteria’s that are known within the industry, they are:

    • New “One Trip Containers” - Suitable for shipment
    • Used Cargo worthy - Suitable for shipment
    • Used WWT Containers – Wind and weather tight
    • As Is – No claims of merchantability
Unless otherwise specified on your invoice, we guarantee your container to be wind
and weather tight. This means the box is square, the doors open and close properly,
the floors are solid and it doesn’t leak. We authorize only welded repairs.


Q. Are your containers painted?
A. CMOUTS will paint your container upon request and do our best to match the color you
have in mind (see modifications).


Q: What if I want to ship my container overseas?

A: For shipment overseas, containers must meet cargo worthy criteria before it can be
loaded. At CMOUTS we do sell cargo worthy containers. To insure that your container is
suitable for shipment we have an independent, industry certified surveyor inspect the container
before release and we then


Q. What are my payment options?

A. CMOUTS accepts cashier’s checks, personal checks with valid I. D., company checks,
wire transfers, Visa, MasterCard, Discover and Government credit cards.


Q. Can you deliver on the weekends?

A. CMOUTS is more than happy to arrange weekend delivery with our contracted carriers. Not all carriers will accommodate a weekend delivery An additional charge may apply
.

Delivery Tips

At CMOUTS we take pride in being a full service sales organization which includes providing transportation services to our customers that want a one stop shop experience. We have a network of over 300 tilt bed and flat bed transportation service providers to insure that we can deliver coast to coast.
CMOUTS can have your container delivered on a purpose built tilt bed delivery system and will make every attempt to place your container exactly where you want it or we can have it delivered on a flat bed if you have means to lift off the container at the destination.
Here are some tips about delivery and installation to insure your delivery goes smoothly:
  • Your ground should be flat and level preferably with a gravel, asphalt, or concrete surface. The area must be clear of debris, bushes, tree branches etc.
  • If you want to drop your container directly on the ground understand that it weighs from 5200 lbs for a 20’ to 8900 lbs for a 40’ container. If the ground gets wet and it is a mud, clay base, or recently paved asphalt, your container will settle over time and may set into the site
  • The 20’ tilt bed truck delivery system requires 55 ft. straight clearance to drop a 20ft. container.
  • The 40’ tilt bed truck delivery system requires 110 ft. straight clearance to drop a 40ft. container.
  • There must be 10 ft. of width clearance and at least 25’ of over head clearance to accomodate the trailer and container.
CMOUTS, LLC © 1050 Northgate Drive Ste. 530 • San Rafael, CA 94903 • Tel: 415.755.6855 • Fax: 415.755.6856